Privacy Policy: Your Data Safety Matters to Us

PRIVACY STATEMENT 
We take your privacy very seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or receive services from Ahsan Computers. When you trust us with your device, you trust us with your data — and we work hard to keep that trust.

i. Information We Collect
At Ahsan Computers, we only collect information that helps us provide repair services and keep you updated about your device. This includes your name, phone number, email address, and payment details. We also collect details about your device, such as the model, serial number, and the type of issue you are experiencing.

Sometimes repairs or data recovery require limited access to stored files on your device. We only access data when it is necessary to complete the service.

We may need temporary access to your information only for these reasons:
• To recover lost or damaged files at your request
• To confirm that the device works correctly after repair
• To fix software problems that stop the device from working normally

We do not open or explore apps, photos, or files that are unrelated to the repair. Your information always belongs to you, and we do not store private data longer than needed.

ii. How We Protect Your Information
Your data is protected with strong security practices. All devices are stored in locked and monitored areas. Our workspace uses cameras and alarms, and only trusted staff can handle or test devices. We also use encryption, secure storage, and password-protected systems to block access by anyone who should not see your data.

For devices that contain sensitive business, legal, or government information, we apply extra safety steps. We can also sign Non-Disclosure Agreements (NDAs) to provide legal protection for highly confidential work.

We do not sell, trade, or rent your information. We will only share your information if you ask us to or if we must follow a legal order, such as a request from law enforcement. Even then, we only share what is required by law.

We destroy or wipe old storage parts before disposal. Any temporary recovery files are deleted when the service is finished. If you ask us to remove your information, we will do so as long as it is not needed for legal or record-keeping reasons.

iii. How We Use Your Information
We collect and use your information to:

• Complete repairs and data recovery services
• Test and confirm that your device works before returning it
• Provide receipts, warranties, and repair history if needed later

Your information is never used for anything unrelated to your service.

iv. Your Rights and Choices
You have the right to ask what personal information we have about you and why we collected it. You can also request that we correct or delete that information if it is no longer needed. We will do our best to assist you quickly and clearly.

We do not knowingly collect personal details from children under 16 without a parent or guardian approving the service. If a minor’s device is being repaired, we make sure the adult in charge understands how their information is handled.

v. Changes to This Policy
We may update our Privacy Policy from time to time to improve protection or follow new rules. When we update anything, the date at the top of this page will change. We encourage customers to review this page if they want the latest information.

Contact Us
If you have questions or concerns about how we protect your privacy, please reach out to us. We are happy to explain anything clearly.

Ahsan Computers
546 Boler Rd, N6K 2K7
London, Ontario, Canada
Email: info@ahsancomputers.ca
Phone: (226) 756-0139

Your privacy matters. Your data stays safe with us.